Mountain Jam · Mountain view private cabin with tons of outdoors

★ ARRIVAL INSTRUCTIONS ★
The entire region is very hilly and can be challenging to navigate.
We recommend downloading an "offline map" in your Google Maps program. It will let you navigate our cabin and around the area (automatically) even if you don't have cell coverage. 
To do this, it's easy:
1. Open the Google Maps app and log in.
2. Search for Pigeon Forge. Zoom in/out so that the map you see contains everything from Gatlinburg on the bottom to Sevierville on the top. Don't be afraid to zoom way out because it'll get everything in between.
3. On iPhone: Tap the name, tap More..., select "Download Offline Map > Download."
On Android: Tap the name, select Download, click Download

★ CHECK IN/OUT:
Check-in at 4:00 PM.
Check-out at 10:00 AM.
Our cleaning and maintenance team have a very limited window to accomplish their work of making the cabin ready for you and future guests. So that they can do their best work and ensure a clean and comfortable stay for you, early check-ins and late check-outs are typically not available. 
★ NATURE IMMERSION ★
The natural surroundings offer majestic areas and sights. However, you might encounter a few bugs happily playing on the deck and around the cabin. Don't be alarmed, as this is a standard occurrence in the Smokies.

★ PETS ★
Basic pet fee is $185. It covers up to two dogs
PLEASE CONTACT US FOR ADDITIONAL INFORMATION AND FEES. 
Owners are responsible for all property damage and additional cleaning caused by their pets or service animals.
Pets and service animals must be house trained and well behaved.
No pets should be left at the home without being secured in their crates. Furthermore, under no circumstances should pets be locked in rooms, bedrooms, closets, or any other enclosed spaces. 

★ HOUSE RULES 
We kindly ask you to respect our home and treat it as your own. You will be charged for any damaged inventory.

★ PARTY
If you are planning a party that exceeds the guest limit capacity, please contact us with the specific details regarding the number of attendees and the nature of the event. Please note that an additional event fee will apply. 

Welcome to "Mountain Jam". 

The cabin is located at 3003 Tanglewood Dr, Pigeon Forge, TN 37876. 

Your entry code is 1578.
Sauna lock box code is 1578. 

The best way to reach me is through the Airbnb app, however, you also can reach me by cell phone at 865 282 6452.

Wi-fi name: Mountain_Jam 
Password: Tanglewood2025

PLEASE, DO NOT LEAVE ANY FOOD OR TRASH OUTSIDE AND INSIDE YOUR CAR, PUT IT IN THE BEAR PROOF BINS LOCATED OUTSIDE. LOCK YOUR CAR. WE HAVE HIGH BEAR ACTIVITY IN THIS AREA. 

What’s provided:
1. All kitchen appliances including coffee maker, blender, toaster, and more.
2. Towels (including kitchen) and linings.
3. Hand soap and dishwasher detergent(starter kit).
4. Toilet paper(2 rolls per bathroom) and paper towels(1 roll).
5. Baby crib pack and play.
6. Trash bags(starter kit).

What’s NOT provided
1. Salt, pepper, sugar, ketchup, coffee filters, and or any sauces.

The water in the hot tub may be cold when you arrive, we change the water after each guest and it takes some time to heat up. Usually 2-4 degrees per hour. Please keep the lid closed at all times when you don't use it.

Please report all issues if any on the check-in day or no later than noon of the following day. 

You can always contact me if you have any more questions or concerns.

Please do not burn any candles, they are for decoration purposes only. Only led light candles are allowed

*Late check out. It is always subject to availability. Unauthorized late check out fee is $125 per hour.
*All pets must be approved
* Unauthorized party penalty fee is $575
Please no shedding breeds dogs on the furniture. It may cause additional cleaning fee. 

We will be accessible 24/7 for our guests via phone, text, or the Airbnb app. 
Expect a quick and prompt response. We give our guests space but are available for every inquiry.
Contact us now so we can begin arranging your perfect vacation!
★ FREQUENTLY ASKED QUESTIONS:

WHATS YOUR CANCELLATION POLICY?
 You will receive a full refund if you cancel within 48 hours of booking and your check-in date is still at least 14 days away.
	•	If you cancel at least 14 days before check-in (but after the first 48 hours), you will receive a 50% refund of the nightly rate.
	•	If you cancel within 14 days of your check-in date, the reservation is non-refundable.
	•	If you cancel after your scheduled check-in or decide to leave early, the nights you don’t use will not be refunded.
We highly recommend considering travel insurance to protect your reservation in case of unexpected changes.
If you have questions about this policy, feel free to ask before booking — we want you to feel comfortable and confident!

1. What Linens are included? - We provide sheets and blankets for beds, bath towels, hand towels, makeup towels, wash cloths, bath mat towels  and kitchen towels.
2. What household supplies are provided? - We provide one set of travel size shampoo/ conditioner and body soap per full bathroom. Toilet paper ( 2 rolls per bathroom) and hand soap are also provided. Additionally, we provide paper towels, dishwasher detergent (3), dish soap, trash bags(2), and laundry detergent.
Depending on the length of your stay, you may need to purchase additional items when the initial supply runs out.
3. What does the kitchen include? -The kitchen is stocked with everything you would expect in a normal kitchen plus a toaster, blender, various size pots & pans, an electric teapot, regular dripping coffee machine, and Keurig.
4. Do you provide any baby items? -We provide  Pack-N-Play. We also have a variety of kids books, toys and games in the bunk room. Please bring your own linens for the pack-n-play.
5. Do you provide fire wood? - Yes
6. Is the hot tub cleaned after every stay? - Yes! Our hot tub is drained, cleaned, and refilled for every stay.
7. How is the drive up to the cabin? - The roads are well maintained and paved. no windy or steep roads. Extremely easy access
8. Do I need 4-wheel drive? - Although snow here is rare, 4WD or AWD may be necessary, especially if the roads are wet, snowy or icy. It's basically a rule of thumb for all mountain roads in this area that if ice or snow conditions are present, you should have 4-wheel drive or snow chains.
9. What TV package/channels do you provide? - All of our TVs are HDT Vs with Rokus where you can access Netflix, Prime Video, Youtube, Hul and other apps. You will need to bring your own usernames/ passwords. There are some free channels included as well. You can download new apps on the TVs.

Private and secluded